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Customer Service > Delivery
Key Restrictions:
* Please be aware that we cannot currently deliver to Russia.
* We cannot deliver to a PO BOX address or secure home delivery boxes.
Multiple Delivery Addresses:
Delivery will be charged based on each delivery address on your order.
Estimated Delivery:
Please note that until you confirm during checkout the country to which your order is to be delivered, the website will show costs relating to delivery within the country in which you are located. Depending on your location you will either be charged in pounds or euros based on the zones below.
We can only deliver to countries listed below.
Zone 1 | United Kingdom (mainland only) Delivery: Within 2 to 3 working days VAT: Included in all orders delivered to United Kingdom. |
Zone 2 | Europe: Austria, Belgium, Denmark, France, Germany, Guernsey, Ireland, Isle of Man, Italy, Jersey, Luxembourg, Monaco, Netherlands, Portugal, Spain, Switzerland. Delivery: Within 7 working days VAT: Deducted during the checkout process for those countries which are exempt. |
Zone 3 | Europe: Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Georgia, Gibraltar, Greece, Hungary, Iceland, Kazakhstan, Latvia, Liechtenstein, Lithuania, Macedonia, Malta, Moldova, Montenegro, Norway, Poland, Romania, San Marino, Serbia, Slovakia, Slovenia, Sweden, Turkey, Ukraine, Vatican City. Delivery: Within 7 working days VAT: Deducted during the checkout process for those countries which are exempt. |
Zone 4 | Rest of World: Australia, Bahrain, Canada, China, Egypt, Hong Kong, India, Indonesia, Israel, Japan, Jordan, Korea, Kuwait, Lebanon, Malaysia, New Zealand, Oman, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, South Africa, Sri Lanka, Syrian Arab Republic, Taiwan, Province of China, Thailand, United Arab Emirates, United States. Delivery: Within 14 working days VAT: Deducted during the checkout process. Important: The recipient is responsible for all duties and customs charges, sales taxes and any other local charges. |
Zone 5 | Rest of World: Argentina, Brazil, Chile, Colombia, Mexico, Peru. Delivery: Within 14 working days VAT: Deducted during the checkout process. Important: The recipient is responsible for all duties and customs charges, sales taxes and any other local charges. |
For zones 4 and 5 the delivery costs shown exclude VAT.
Order Value | Zone 1 | Zone 2 | Zone 3 | Zone 4 | Zone 5 |
£0.00 - £100.00 | £4.95 | £20.00 | £50.00 | £50.00 | £100.00 |
£101.00 - £250.00 | Free | £20.00 | £50.00 | £50.00 | £100.00 |
£250.01 - £500.00 | Free | Free | £50.00 | £50.00 | £100.00 |
£500.01 - £600.00 | Free | Free | £60.00 | £60.00 | £250.00 |
£600.01 - £750.00 | Free | Free | £75.00 | £75.00 | £250.00 |
£750.01 - £1,000.00 | Free | Free | £100.00 | £100.00 | £250.00 |
£1,000.01 - £1,500.00 | Free | Free | £150.00 | £150.00 | £500.00 |
£1,500.01 - £2,000.00 | Free | Free | £200.00 | £200.00 | £500.00 |
£2,000.01 - £3,000.00 | Free | Free | £300.00 | £300.00 | £500.00 |
£3,000.01 - £5,000.00 | Free | Free | £500.00 | £500.00 | £1,000.00 |
£5,000.01 - £10,000.00 | Free | Free | £1,000.00 | £1,000.00 | £2,000.00 |
£10,000.01 + | Free | Free | £2,000.00 | £2,000.00 | £2,000.00 |
Why not send a Gift Certificate to use on our online store? It's quick and easy to do and the recipient receives it immediately into their email inbox.
5 Reasons to Give a Gift Certificate
1. Choose your value...up to £1,000.00.
2. A perfect gift for any occasion.
3. Delivered instantly via email (no shipping fees).
4. Can be used immediately.
5. No additional purchase fee, monthly fee, or expiration date.